Returns management
Save time every day
Unbeatable value for money...
The Sparkstone core module collection provides you with everything you need to manage the fundamental requirements of your retail endeavour.
You can chose to add optional modules that extend the functionality of the core bundle as your business needs dictate. Our core bundle includes "Returns management" -
giving you important options to manage the refund process and the return of stock.
It would be fair to say that our basic tool kit far exceeds the functionality offered by many of our competitors products - but we don't make a song and dance about it - it really is a core module.
"It's so easy to use - all our staff love it..."
...and a great investment for our business - in today's market I wouldn't want to go back to the dark old days...
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Feature-rich to drive your business forward...
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RefundsUser rights on refundsmanager authorisationUnique barcode on each receipt for easy recall ofsaleMultiple refunds on single transactionConfigurable "refund reasons" for reportingOptional refund details may be enteredRefunds may be "settled" by credit note, exchange,funds or voucherPartial refunds to allow for restocking charges
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Stock returnsConfigurable workflow for goods in/stock returnsAccept or reject goods at goods inRaise goods return notes to claim creditsChose how to handle customer returnsSelect separate returns locationMultipe returned goods options:Immediate restocking and re-sell, orRe-work goods in houseWrite off returned goodsTransfer returns to another site/branch for sale orReturn to supplier for replacement/creditOptionally enter RMA numbers for supplierauthorisation
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Supplier invoicing/credit notesMatch invoices to goods received notesmatch credit notes for goods returned to overstatedinvoicesEasily manager supplier statement reconciliations
Delivering real benefits from day one...
Improve customer service
Manage stock levels better
Manage supplier performance
Claim credits earlier
Improve working capital/liquidity
Easy to use and easy to learn
Fast processing at point of sale
Tight user controls on refund process
Low cost of ownership
It really can be frustrating if you work in a fast moving environment not to be able to manage refunds, supplier returns and goods in rejections.
Managing stock, staff, improving customer service and keeping close control of working capital is absolutely essential and in times of change can be really aided by technology in your business.
Sparkstone software offers you practical, easy to use systems that simplify managing all aspects of stock including the increasingly important returns management
.
Call today on 01489 795 000 to discuss your action plan
