Special orders

Save time every day

Unbeatable value for money...


Location, location, location - so the secret of retail goes...and surely the greatest risk is waiting for customers to come across the threshold to your business.
So once you have engaged a customer in dialogue and established a real need - and communicated that you are out of stock/waiting for new stock and cannot fulfil their request now why let the customer leave without taking an order?
With Sparkstone software not only can you build a customer database but the customer special order module enables your business to accept and manage orders for customer collection.
"It's so easy to use - all our staff love it..."

...and a great investment for our business - in today's market I wouldn't want to go back to the dark old days...

You may also be interested in

Customer file
Purchase Order processing
Mail order/ sales order processing
Loyalty scheme manager
Stock Matrix (fashion items)

Feature-rich to drive your business forward...


  • Combine special orders with retail sales
  • Single clean screens, easy to learn system
    System helps staff manage customer requirements
    Low cost of ownership
    Split sales lines between immediate delivery and
    later collection
    Supplier information at pos
    Lead times and outstanding orders information at
    Stock extra information at pos
    Select different sites for customer collection
    Specify collection from a different site at point of
    Configurable work flow
    Automatically place out of stock items on back order
    Build reorder templates to add on special ordered
    items (above sales requirements)
    Specify items to be special order only
    Automatically request to purchase out of stock items
    (back to back a purchase order with a supplier)
    Convert requests to purchase to new PO or add to
    open PO
    Consolidate similar items on purchase orders
    Print goods reservation notes on receiving stock
    (even if lines have been consolidated)
    Automatically reserve stock
    Automatically advise customers of availability of
    goods for collection by e-mail/SMS
    Advise clients of potential supplier delays by email/SMS
    Excellent reporting and analysis of special order
    sales and supplier performance
    This module requires customer file
    Back to back purchase ordering requires Purchase
    order processing module
    If you wish to manage dispatch of goods you should
    also look at the Mail order/Sales order modul

Delivering real benefits from day one...

Retain customers through excellent
Reduce stock holding of specialist items
Make better use of valuable cash assets
Take advantage of suppliers stock ranges
Leverage your investment in property
Improve staff retention
Dramatically improve business valuation


Just imagine the competitive advantage you gain through excellent customer service.
Giving customers what they want, meeting their needs and engaging them in ongoing dialogue is the only way to build loyal customers who buy from your business on a regular basis.
All from knowing who your customers are and fulfilling their needs. Make new sales, build customer database, engage customers and improve management efficiency - what more
could you ask for...
Call now on 01489 795 000 to discuss your needs today

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