SOP & Mail Order
It is extremely rare to find a single system that has equal weight across all channels to market. Sparkstone Retail deals with shop sales and cash and carry sales, it deals with mail order and sales order processing - together with all the complexity of managing mutiple channels and it does it all without burdening staff with different systems.
Sparkstone Retail has an easy to use friendly interface for processing customer orders that arrive by telephone or post. In addition trade sales orders can also be processed through the same interface providing a completely integrated order management solution.
Mail/telephone order and catalogue sales
Not everybody lives within driving distance of your stores.
Some customers prefer to purchase from catalogues. Sparkstone Retail helps retailers reach those customers and build a valuable customer database which builds sales and customer loyalty and perhaps most importantly increases your business value.
Sales order processing & trade sales
Alternatively you may sell to trade account customers and want to maintain credit account facilities for those clients. Sparkstone Retail has fantastic range of completely integrated modules that help you manage the mail order, catalogue, sales order processing and credit management parts of your business.
