Mail order & telephone sales

Sparkstone is a true multichannel retail system providing businesses with retail solutions and a range of additional routes to market such as special orders and mail/trade counter operations.

Once you move into shipping goods to customers, picking goods, warehouse management, order management comes into sharp focus and its imperative that they work smoothly.

Whether you want to provide Mail order/Telephone retail sales (MOTO) or move into business to business trade sales - Sparkstone manages it all with ease - in one integrated solution.

Order entry could not be easier or more informed :

  • Easy to learn fast entry
  • Stock availability at pos
  • Order status at pos
  • Extensive optional information available at pos
  • Enter customer details at any point
  • Unique deal maker to maximise profits
  • Sell stock and non stock items
  • Carriage and delivery charges
  • Required by dates per line
  • Sophisticated shipping matrix
  • PCI DSS Compliant payment integration

Back office order management

A comprehensive integrated back office provides easier administration allowing you to concentrate on customer service. Features include:

  • Own transport route management
  • Warehouse route picking management
  • Stock warnings on heavy items
  • Split orders for part shipment

One single system is the objective for businesses - large or small, Sparkstone can provide you with all the functionality you need, quickly and economically.

Click here to see the complete module family...

More Order Entry features
  • Separate delivery addresses
  • Take deposits or full payment
  • Optional post-code lookup
  • Diary management for order fulfillment
  • Split orders at point of sale
  • To follow notes
  • Delivery notes
  • Configurable invoice layouts
  • Optional links to quotemaker and Outlook
More Back office features
  • Substitute items
  • Auto print out of picking lists
  • Auto back order for out of stock items
  • Bulk sales order updates
We have trade counters at each branch, credit account customers and non account customers and Sparkstone Retail handles it all with ease..

Please enter your name




More...



Submit Cancel