Our software and services
You need to know that your supplier will always be there to help - that their service is reliable, their technical knowledge is sound and their advice is based on real life experience. Sparkstone Technology has a vast experience of retail, finance and technology - combined with a healthy dose of common sense.
Make Sparkstone your supplier of choice and watch your profits soar!
Installation
We will work with you at all times to ensure a smooth
installation whether working with your existing infrastructure or installing new
hardware.
We can help with inspections, IT planning, implementation and handover. Our software
makes it easy to perform nationwide roll-outs with ease.
Helpdesk
We offer flexible support options covering basic
business hours right up to 364 24/7.
We have remote access to your systems and can diagnose and assist with problems
directly; providing peace of mind so that you can concentrate on your business.
Training
Flexible training to suit your needs and budget;delivered
on site, on-line, in classroom sessions or one to one training at our offices. Our
software is so easy to learn - the point of sale can be picked up in 20 minutes.
Once you have grasped the basics, a second session will build on that knowledge
allowing you to get even more from the system.
Consultancy
Our trained consultants can configure the software
to ensure that you maximise the return on your investment.
From the outset they will manage the project to meet your specific needs & objectives
as well as help with report writing and integration with 3rd party applications.
As your business chnages they will assist to tweak the system accordingly.
Project Management
From pre-sales onwards we will constantly provide advice
to help you achieve a timely and cost effective solution. We will oversee and manage
the entire installation from start to finish and use the latest technology to keep
everybody informed of progress, milestones and deadlines.
Bespoke Work
Sparkstone Retail is packed with funtionality so most clients use it "out of
the box" however we also offer bespoke work for clients to help them create
a seamless solution across their business.