Electrical retail

Sparkstone Technology can be your total IT partner and supply you with everything from a comprehensive PC based Epos and back office suite to a single till roll.

If you want a complete DIY and builders merchant retail management solution then you can do no better than Sparkstone Retail - the powerful retail management system for electrical retailers with 1 to 100 branches.

Covering all aspects of electrical retail business management including:

• Point of sale (epos) and customer management
• Back office and stock management
• Repairs and even build to order
• Rental system for both short and long term hires
• Special orders, installations and deliveries

We can provide you with a complete solution including hardware, software and implementation.

Alternatively we can supply electronic cash registers for the smaller enterprise looking to move forward economically.

Choose from the different elements of IT support and Epos solutions to build the best value system possible to help you build your business.

Key benefits from Sparkstone Retail software:

• Highest levels of customer service
• Accurate stock and store management
• Ease of use
• Fast access to retail data to help you make the key decisions quickly
• Robust and resilient operations

Sparkstone Retail

• is electrical retail industry specific, and
• uses industry standard technology

Point of Sale

Our richly functional and highly configurable point of sale interface gives you the winning edge.

• Second hand items
• Repairs and workshop jobs
• Part exchange
• Deliveries and installations

can all be handled using the latest technology (for example automatically sending a text message to your customer when a repair or order is ready for collection).

Customer file

The customer file helps your staff easily collect data at point of sale enabling you to:

• Maintain a list of your customers perhaps the most valuable asset your business owns
• Identify your most profitable/loyal customers
• Anticipate market demands and changes in taste
• Keep in contact through incentive mail-shots and newsletters
• Handle special orders
• Deal with customer complaints effectively

Increasing sales

You can also increase your sales through new channels such as:

• Special orders
• Mail order (catalogues)
• Web (ecommerce) sales

that can be operated using the same easy interface and stock database - no more re-keying of web orders!

Back office depth

A complete back office system completes the picture dealing with everything from stock takes to pricing and re-ordering to special promotions.

Sparkstone is the retail management system for electrical retailers.

Real time data

Real time updates mean that you can see up-to-the-minute results no matter where you are.

Flexible reporting

Over two hundred standard reports are at your finger tips to provide all the information you need to run your business.

You can link to your own data with any number of tools such as Microsoft Excel for custom reports that you control.

Our unique Market Analyser solution puts you in touch with trends and lets you see the big picture without needing to be an IT expert.

Unique clients

Every client has different needs and we take pride in our ability to tailor our retail systems and services to your individual requirements and budget.

Call us today for a free no obligation meeting to discuss your electrical retailer management system needs.

At last, an electrical retailing epos system that meets all of your needs today and in the future.