EPOS and Ecommerce solutions for wine merchants and speciality drinks retailers

A complete retail management solution for wine merchants drinks specialists.

We're here to be your total IT partner, supplying you with everything a Wine Merchant needs to run a profitable business. Our software is also perfect for wholesale/cash and carry businesses.

Sparkstone Retail is a system for retailers, usually with 1 to 100 branches and looking for powerful applications to cover all aspects of their retail business. Our software covers everything a wine or specialist drinks retailer needs to be successful in today's competitive market:

  • In-store point of sale (EPOS) and online Ecommerce
  • Back office and stock management
  • Sell at tasting evenings or outdoor events
  • Special orders and bulk discounts
  • Mail order and telephone ordering

We can provide you with a complete solution including hardware, software, implementation and ongoing training if required. Choose from our different levels of IT support and Epos solutions to build the most appropriate system for you - every business is different, so we don't force a 'one size fits all' approach.

Key benefits of Sparkstone Retail software:

  • Robust and resilient operations
  • East to use - train new staff in under an hour
  • Accurate stock control
  • Fast access to data to help you make key decisions quickly
  • Ties in with Sparkstone CRM for greater up-sell/cross-sell opportunities
  • Up-to-date product availability synchronised across all channels (including Ecommerce and CRM)
  • Automated *functions to improve efficiency and customer communications

*e.g. send text messages or emails to customers when their serviced bikes are ready to collect

Easily capture customer data

Using either our till accessed 'customer file' or integrated CRM application your staff can easily collect data at the point of sale, enabling you to:

  • Anticipate market demands
  • Deal with customer complaints effectively
  • Reward your most loyal customers with customised offers
  • Identify your most profitable customers (either directly or through their own contacts)
  • Incentivise purchases using *targeted emails

*You can also segment customer data from your list and export for printed direct mail campaigns that use mail merged addresses and content.

A back office system offering much more than just X/Z reads

Our back office system completes the picture dealing with everything from stock takes and pricing to re-ordering and special promotions. Sparkstone Retail is THE system for successful drinks businesses. No other system offers as much access to real-time data and flexible reporting functions. Over two hundred standard reports are available at your tips, giving you complete 360° awareness of your sales, margins and profitability.

Call us today to discuss your needs and receive a free, no obligation quote - Telephone: 01489 795000

Software features
  • Easy to use interface
  • Outdoor leisure and sports stock management
  • Unlimited size, style, cut and colour matrix
  • Seasonal analysis
  • Special offers and promotions
  • Multiple image support
  • Instant access to data
  • Touch screen option
  • Integrated Chip and PIN
  • Special orders
  • Complete ecommerce integration
  • True FIFO stock control
  • Special offers and promotions management
  • Full audit trail and VAT reporting
  • Seamless integration to accounts packages
  • Single or multiple branches
Solutions include
  • Customer relationship management and CRM
  • Accounting software
  • Networking and security
  • Reporting solutions
  • Communications
  • Bespoke development
  • Business consultancy
  • Retail management software
  • Ecommerce
  • Chip and PIN

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