Contact us:  01489 795000

Special orders

Save time every day

Location, location, location - so the secret of retail goes...and surely the greatest risk is waiting for customers to come across the threshold to your business.
 
So once you have engaged a customer in dialogue and established a real need - and communicated that you are out of stock/waiting for new stock and cannot fulfil their request now why let the customer leave without taking an order?
 
With Sparkstone software not only can you build a customer database but the customer special order module enables your business to accept and manage orders for customer collection.
 
"It's so easy to use - all our staff love it..."

Unbeatable value for money...


"...and a great investment for our business - in today's market I wouldn't want to go back to the dark old days..."

You may also be interested in

  • Customer file
  • Purchase Order processing
  • Mail order/ sales order processing
  • Loyalty scheme manager
  • Stock Matrix (fashion items)

Feature-rich to drive your business forward...

  • Combine special orders with retail sales
  • Single clean screens, easy to learn system
  • System helps staff manage customer requirements
  • Low cost of ownership
  • Split sales lines between immediate delivery and later collection
  • Supplier information at pos
  • Lead times and outstanding orders information at pos
  • Stock extra information at pos
  • Select different sites for customer collection
  • Specify collection from a different site at point of sale
  • Configurable work flow
  • Automatically place out of stock items on back order
  • Build reorder templates to add on special ordered items (above sales requirements)
  • Specify items to be special order only
  • Automatically request to purchase out of stock items (back to back a purchase order with a supplier)
  • Convert requests to purchase to new PO or add to open PO
  • Consolidate similar items on purchase orders
  • Print goods reservation notes on receiving stock (even if lines have been consolidated)
  • Automatically reserve stock
  • Automatically advise customers of availability of goods for collection by e-mail/SMS
  • Advise clients of potential supplier delays by email/SMS
  • Excellent reporting and analysis of special order sales and supplier performance
     
    NB
    This module requires customer file
     
    Back to back purchase ordering requires Purchase order processing module
     
    If you wish to manage dispatch of goods you should

Delivering real benefits from day one...

Retain customers through excellent
service
Reduce stock holding of specialist items
Make better use of valuable cash assets
Take advantage of suppliers stock ranges
Leverage your investment in property
Improve staff retention
Dramatically improve business valuation
Just imagine the competitive advantage you gain through excellent customer service.
 
Giving customers what they want, meeting their needs and engaging them in ongoing dialogue is the only way to build loyal customers who buy from your business on a regular basis.
 
All from knowing who your customers are and fulfilling their needs. Make new sales, build customer database, engage customers and improve management efficiency - what more
could you ask for...
 
Call now on 01489 795 000 to discuss your needs today

SPARKSTONE TECHNOLOGY LIMITED

Botley Mills, Mill Hill,
Botley,
Hampshire
SO30 2GB

Tel: 01489 795000

Hardware
Ecommerce
  • Modules and Features
  • Design & Build
  • PSP and Security
  • Hosting and Support
  • Content Management
  • Multichannel
  • Mobile Commerce
CRM
About Us


Simply better business...

©2021 Sparkstone technology | VAT No. 849 5490 77 | Registered Company No. 5137395