Contact us:  01489 795000

EPOS software, CRM & online Ecommerce for furniture and home interiors retailers

A complete retail management system for furniture or home accessories businesses
We're here to be your total IT partner, supplying everything a Furniture or Home Accessories retailer needs to run a profitable business.

Sparkstone Retail is a system for retailers, usually with 1 to 100 branches and looking for powerful applications to cover all aspects of their retail business. Our software provides everything a furniture or home accessories store needs to be successful in today's competitive market:

In-store point of sale (EPOS) and online Ecommerce
Back office and stock management
Sell at expos and one-off events (e.g. The Ideal Home Show, Grand Designs Live)
Handle furniture rentals
Take mail order and telephone orders
Handle bespoke orders with custom finishes
Sell via general public stores or clearance warehouses
We can provide you with a complete solution including hardware, software, implementation and ongoing training if required. Choose from our different levels of IT support and Epos solutions to build the most appropriate system for you - every business is different, so we don't force a 'one size fits all' approach.

Key benefits of Sparkstone Retail software:
Robust and resilient operations
East to use - train new staff in under an hour
Accurate stock control
Fast access to data to help you make key decisions quickly
Ties in with Sparkstone CRM for greater cross-sell/up-sell opportunities
Up-to-date product availability synchronised across all channels (including Ecommerce and CRM)
Automated *functions to improve efficiency and customer communications
*e.g. Send a text message or email to customers when their order is ready to collect

Easily capture customer data
Using either our till accessed 'customer file' or integrated CRM application your staff can easily collect data at the point of sale, enabling you to:

Anticipate market demands
Deal with customer complaints effectively
Reward your most loyal customers with customised offers
Incentivise purchases using *targeted emails
Identify your most profitable customers (either directly or through their own contacts)
Keep track of previous orders and re-connect when it might be time to *replace furniture
*Did you know - the average lifespan of a Sofa is 10-15 years, however, most families say they would like to replace their sofa/s every 6-8 years! Using Sparkstone CRM you can keep track of customer orders and send a well-timed email at the crucial decision making point from year 6.

A back office system offering much more than just X/Z reads
Our back office system completes the picture dealing with everything from stock takes and pricing to re-ordering and special promotions. Sparkstone Retail is THE system for successful Furniture or Home Interiors businesses. No other system offers as much access to real-time data and flexible reporting functions. Over two hundred standard reports are available at your tips, giving you complete 360° awareness of your sales, margins and profitability.

Call us today to discuss your needs and receive a free, no obligation quote

Telephone: 01489 795000

Software features

  • Easy to use interface
  • Outdoor leisure and sports stock management
  • Unlimited size, style, cut and colour matrix
  • Seasonal analysis
  • Special offers and promotions
  • Multiple image support
  • Instant access to data
  • Touch screen option
  • Integrated Chip and PIN
  • Special orders
  • Complete ecommerce integration
  • True FIFO stock control
  • Special offers and promotions management
  • Full audit trail and VAT reporting
  • Seamless integration to accounts packages
  • Single or multiple branches

Solutions include

  • Customer relationship management and CRM
  • Accounting software
  • Networking and security
  • Reporting solutions
  • Communications
  • Bespoke development
  • Business consultancy
  • Retail management software
  • Ecommerce
  • Chip and PIN

SPARKSTONE TECHNOLOGY LIMITED

Botley Mills, Mill Hill,
Botley,
Hampshire
SO30 2GB

Tel: 01489 795000

Hardware
Ecommerce
  • Modules and Features
  • Design & Build
  • PSP and Security
  • Hosting and Support
  • Content Management
  • Multichannel
  • Mobile Commerce
CRM
About Us


Simply better business...

©2021 Sparkstone technology | VAT No. 849 5490 77 | Registered Company No. 5137395