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Customer relationship modules

Managing customers is crucial to every business...

Sparkstone provides you with a full suite of modules to help you everyday.

 

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Customer file

Stores details of customers, transactions, interests, buying habits, returns history etc - invaluable in building the value of your business
  • Mori poll of factors motivating retail sector loyalty members to spend more - top reason Good Customer Service 34 percent

Loyalty scheme manager

The Loyalty Scheme manager module allows specification of loyalty points schemes that suits your business and allocates points to customers' purchases over a predefined periods of time

Gift voucher manager

Allows sale of serial number tracked gift vouchers (either pre printed or generated at point of sale) and tracks redemption of vouchers and outstanding voucher liabilities. Vouchers can have redemption dates etc

Retail sales ledger

Allows a fully functional sales ledger to be operated - including customer terms templates, flexible payment profiles, statements, allocations, un-allocations, bounced cheques, aged debt reporting and much more.

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