Mail order and Sales order processing

Sparkstone is a true multi channel retail system providing businesses with retail solutions and a range of additional routes to market including special orders and mail
order/trade counter operations.
 
Once you move into shipping goods to customers, picking goods, warehouse management, order management all comes into sharp focus.
 
Whether you want to provide Mail order/Telephone retail sales (MOTO) or move into business to business trade sales – Sparkstone manages it all with ease – in one integrated solution.

“It’s so easy to use – all our staff love it…”

“…and a great investment for our business – in today’s market I wouldn’t want to go back to the dark old days…”

Advanced sales price lists
Customer file
Special Orders
Retail Sales Ledger

Feature-rich to drive your business forward…
Sales order entry

Easy to learn, fast order entry
Same interface design as all other channels
Huge amounts of stock information at PoS
Stock availability information at PoS
Clear order status information clear at PoS
Enter customer details at any point in sales process
Use our unique deal maker at PoS to maximise
profits
Sell stock items and non stock items
Carriage and delivery charges
Separate required by dates per line
Sophisticated shipping matrix
Separate delivery addresses to billing address
Take deposits or full payment on order
Direct shipping by supplier for settled orders
Optional post code look up
Diary management for order fulfilment
Split orders at point of sale for part shipment
To follow notes
Delivery notes
Configurable invoice layouts
Optional link to quote maker and links to Outlook

Back office order management

Own transport route management
Warehouse route picking management
Stock warnings on heavy items
Split orders for part shipment
Substitute items
Auto print out of picking lists for available items
Auto back order for out of stock items
Bulk sales order updates

Reporting

Excellent reporting
Flexible data analysis tools
Dynamic links for Microsoft Excel and other
reporting tools

Extend sales into new channels

Improve margins
Manage sales orders efficiently
Improve stock turnover
Take advantage of your suppliers
stockholding
Build excellent customer relations
Maximise use of expensive space
Easy to learn system
Single integrated management system

It is extremely rare to find a single system that has equal weight across all channels to market.
 
Sparkstone deals with shop sales and cash and carry sales, it deals with mail order and sales order processing – together with all the complexity of managing multiple channels and it does it all without burdening staff with different systems.
 
One single system is the objective for so many large organisations and Sparkstone can provide you with all the functionality you need, quickly and economically.
 
Call today on 10489 795 000 to discuss your action plan.