Repairs and workshop management – Retail Software

In today’s economic climate perhaps we will see an increased trend to return to thrifty values and a healthy additional stream of income can be derived from repairing goods, making and configuring products to order.
Sparkstone provides a completely integrated solution for businesses with workshop elements. The suite comprises three modules that you can chose to give you the solution required: Repairs, Assemblies and Product configurator.
 
With Sparkstone software you can offer your customers increased levels of service and add a useful revenue source without the burden of additional paperwork and manual entry.
 

“It’s so easy to use – all our staff love it…”

“…and a great investment for our business – in today’s market I wouldn’t want to go back to the dark old days…”

Assemblies/bill of materials
Special Orders (customer collect)
Part exchange/ second-hand items
Warranty tracking
Product configurator

Complete integration with stock system

Complete integration at point of sale

Check job progress from point of sale

Link to customer records

Flexible work flows

User defined additional information fields

Unlimited resources/engineers

Group resources

Standard resource charge rates and premium rates

Divide jobs into phases

Multiple processes per phase

Allocate parts and time to processes

Budgeted/standard costs per process

Simple time sheet entry

Excellent workshop management

Prioritise jobs

Organise workshop by engineer, bench or job

Enter required by dates

Enter scheduled start dates

Multiple user defined statuses for job progression

Complete processes

Send jobs to sub contractors

Free issue jobs and materials to sub contractors

Link to warranty tracking module

Unique generic stock codes for easy part selection

Assemblies module to allow build to order or for stock

Accept customer instructions at point of sale

Accept digital photos on job

Note pre-existing damage

Provide estimates

Easily manageable workshop diary to prevent
overbooking

Link to purchased second hand items for
refurbishment

Excellent flexible reporting

Dynamic links to Microsoft Excel and other reporting tools

Option to link to Microsoft Outlook/SMS tool for customer updates

Additional revenue
Simple system

Flexible module choices
Improve customer service
Manage sub contractors
Control costs
Improve stock usage
Monitor actual hours
Improve estimates
Improve profitability

It is rare to find a system that can truly grow as your business grows – let alone add on totally new income streams.
But that is exactly what you are able to do with Sparkstone software products.
Workshop management, repairs, assemblies, make to order, customer options on builds – all controlled and integrated into a single solution right there with your epos, special orders and e-commerce systems.
One platform, one simple system, increased profits and peace of mind.
Call us now on 01489 795 000 to discuss your action plan