Repairs and workshop management – Retail Software
In today’s economic climate perhaps we will see an increased trend to return to thrifty values and a healthy additional stream of income can be derived from repairing goods, making and configuring products to order.
Sparkstone provides a completely integrated solution for businesses with workshop elements. The suite comprises three modules that you can chose to give you the solution required: Repairs, Assemblies and Product configurator.
With Sparkstone software you can offer your customers increased levels of service and add a useful revenue source without the burden of additional paperwork and manual entry.
“It’s so easy to use – all our staff love it…”
“…and a great investment for our business – in today’s market I wouldn’t want to go back to the dark old days…”
Assemblies/bill of materials
Special Orders (customer collect)
Part exchange/ second-hand items
Complete integration with stock system
Complete integration at point of sale
Check job progress from point of sale
Link to customer records
Flexible work flows
User defined additional information fields
Standard resource charge rates and premium rates
Divide jobs into phases
Multiple processes per phase
Allocate parts and time to processes
Budgeted/standard costs per process
Simple time sheet entry
Excellent workshop management
Organise workshop by engineer, bench or job
Enter required by dates
Enter scheduled start dates
Multiple user defined statuses for job progression
Send jobs to sub contractors
Free issue jobs and materials to sub contractors
Link to warranty tracking module
Unique generic stock codes for easy part selection
Assemblies module to allow build to order or for stock
Accept customer instructions at point of sale
Accept digital photos on job
Note pre-existing damage
Easily manageable workshop diary to prevent
Link to purchased second hand items for
Excellent flexible reporting
Dynamic links to Microsoft Excel and other reporting tools
Option to link to Microsoft Outlook/SMS tool for customer updates
Flexible module choices
Improve customer service
Manage sub contractors
Improve stock usage
Monitor actual hours
It is rare to find a system that can truly grow as your business grows – let alone add on totally new income streams.
But that is exactly what you are able to do with Sparkstone software products.
Workshop management, repairs, assemblies, make to order, customer options on builds – all controlled and integrated into a single solution right there with your epos, special orders and e-commerce systems.
One platform, one simple system, increased profits and peace of mind.
Call us now on 01489 795 000 to discuss your action plan