Sparkstone

DIY and Builders

EPOS & retail software for Builders Merchants and DIY stores

EPOS software, Stock Management, CRM and Ecommerce for Hardware Stores, DIY Centres and Builders Merchants.

We’re here to be your total IT partner, supplying you with everything a Builders Merchant or DIY store needs to run a profitable business.

Sparkstone Retail is a system for businesses, usually with 1 to 100 branches and looking for powerful applications to cover all aspects of their retail business. Our software covers everything a successful retailer needs, including:

EPOS & Ecommerce

Backoffice & stock management

Trade-only/trade counter functions

Tool repairs and sharpening

Tool rentals

Part exchanges and trade-ins

We can provide you with a complete solution including hardware, software, implementation and ongoing training if required. Choose from our different levels of IT support and Epos solutions to build the most appropriate system for you – every business is different, so we don’t force a ‘one size fits all’ approach.

Easily capture customer data

Using either our till accessed ‘customer file’ or integrated CRM application your staff can easily collect data at the point of sale, enabling you to:

  • Identify your most profitable customers (either directly or through their own contacts)
  • Reward your most loyal customers with customised offers
  • Anticipate market demands
  • Deal with customer complaints effectively
  • Incentivise purchases using targeted emails

*You can also segment customer data from your list and export for printed direct mail campaigns that use mail merged addresses and content.

A back office system offering much more than just X/Z reads

Our back office system completes the picture dealing with everything from stock takes and pricing to re-ordering and special promotions. Sparkstone Retail is THE system for successful retail businesses. No other system offers as much access to real-time data and flexible reporting functions. Over two hundred standard reports are available at your fingertips, giving you complete 360° awareness of your sales, margins and profitability.

Summary

    Benefits
    • Accurate stock control
    • Ease of use
    • Fast access to data to help you make key decisions quickly
    • Robust and resilient operations
    • Ties in with our CRM module for greater up-sell/cross-sell opportunities
    • Up-to-date product availability synchronised across all channels (including Ecommerce)
    • Automated *functions to improve efficiency and customer communications

    *e.g. send text messages or emails to customers when their repairs are ready to collect

    Software features
    • Easy to use interface
    • Outdoor leisure and sports stock management
    • Unlimited size, style, cut and colour matrix
    • Seasonal analysis
    • Special offers and promotions
    • Multiple image support
    • Instant access to data
    • Touch screen option
    • Integrated Chip and PIN
    • Special orders
    • Complete ecommerce integration
    • True FIFO stock control
    • Special offers and promotions management
    • Full audit trail and VAT reporting
    • Seamless integration to accounts packages
    • Single or multiple branches
    Solutions include
    • Customer relationship management and CRM
    • Accounting software
    • Networking and security
    • Reporting solutions
    • Communications
    • Bespoke development
    • Business consultancy
    • Retail management software
    • Ecommerce
    • Chip and PIN

    Get in touch

    Get in touch with us today to discuss your retail needs and receive a free, no-obligation quote.

    Call us on: +44(0)1489-795-000
    Get in touch – send us a message