Ten ways to improve profit

Sparkstone Retail can bring amazing benefits to your business and make your life easier.

Are your customers receiving a great experience or falling through the gaps?

At point of sale Sparkstone Retail has the complete range of functionality you need to provide fast and easy checkout and better customer service, and it is incredibly easy to use.

Effective marketing and merchandising is critical to stay competitive and maintain margins. The customer file helps your staff collect data easily at point of sale. This enables you to identify your most profitable and loyal customers, anticipate their future demands and keep in contact through incentive mail-shots and newsletters.

Sparkstone Retail can help you keep close tabs on your manufacturer and wholesaler relationships, providing information on profitability per supplier and returns management as well as ensuring you take advantage of all available discounts.

You can also increase your sales through new channels such as special orders, ecommerce and catalogue sales that can be operated using the same easy interface and stock database – ie no more re-keying of web orders!

Sparkstone Retail provides vital information on how to manage the fulfillment of multichannel orders and how to target effective replenishment across all branches in order to avoid stock-outs and markdowns. Stop your buyers getting bogged down in paperwork, and free them up to make better buying decisions on the latest fashions.

Full stock information and key word searches are provided to your staff at POS, helping them advise the customer on their purchase. Price changes can be made at the touch of a button. When your goods are valuable you cannot afford to misplace a single item, so stock control is critical. Whether it is under a license arrangement, on consignment from a manufacturer, purchased or created in house, Sparkstone Retail can control it.

Second hand items, repairs and part exchange can be handled using the latest technology, for example automatically sending a mobile text message to your customer when a repair or order is ready for collection.

Sparkstone Retail helps you manage and monitor your staff. What hrs do they do and what do they sell? How much discount do they give and to whom? With this information at your fingertips you can spend more time training, motivating and incentivising your staff rather than monitoring them.

Real time updates allow you to report instantly on the last hour’s sales in any branch so you can make informed decisions on up to the minute data. Every transaction is time-stamped, allowing you to identify your peak selling hours and increase staff during those times.

Review your sales and profit easily by stock category, brand or however you choose to categorise your stock. Over a hundred standard reports can be searched, sorted and sub-totalled to provide all the information you need to run your business. Customised reports can also be built using the industry standard report writer Crystal Reports.

Sparkstone Retail is packed with ways to improve your productivity, improve your customers’ experience and improve your profitability.

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Interested in our platforms and tools – book a demo and see how you can benefit today!