![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/kam-idris-_HqHX3LBN18-unsplash-edited-1-scaled.jpg)
Lifestyle & Home
EPOS software, CRM & online Ecommerce for furniture and home interiors retailers
Are you making the most of sales opportunities?
We’re here to be your total IT partner, supplying everything a furniture or home accessories retailer needs to run a profitable business. You’ll benefit from a complete retail management system ideally suited to your business.
Sparkstone Retail is a system for retailers, usually with 1 to 100 branches and looking for powerful applications to cover all aspects of their retail business. Our software provides everything a furniture or home accessories store needs to be successful in today’s competitive market:
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/epos-ecom-1.png)
EPOS & Ecommerce
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/stock-management-1.png)
Backoffice & stock management
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/events.png)
Sell at expos & outdoor events
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/rentals.png)
Ability to handle furniture rentals
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/tel-order.png)
Mail order & telephone ordering
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/customise.png)
Bespoke orders with custom finishes
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/store-warehouse.png)
Sell via stores or clearance warehouses
We can provide you with a complete solution including hardware, software, implementation and ongoing training if required. Choose from our different levels of IT support and EPOS solutions to build the most appropriate system for you – every business is different, so we don’t force a one-size-fits-all approach.
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/pawel-czerwinski-7FqOISWr5V0-unsplash-scaled.jpg)
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/cdp-light-3.png)
Easily capture customer data
Using either our till accessed ‘customer file’ or integrated CRM application your staff can easily collect data at the point of sale, enabling you to:
- Anticipate market demands
- Deal with customer complaints effectively
- Reward your most loyal customers with customised offers
- Incentivise purchases using targeted* emails
- Identify your most profitable customers (either directly or through their own contacts)
- Keep track of previous orders and re-connect when it might be time to replace* furniture
*Did you know – the average lifespan of a sofa is 10-15 years, however, most families say they would like to replace their sofa/s every 6-8 years! Using Sparkstone CRM you can keep track of customer orders and send a well-timed email at the crucial decision making point from year 6.
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/pawel-czerwinski-7FqOISWr5V0-unsplash-scaled.jpg)
A back office system offering much more than just X/Z reads
Our back office system completes the picture dealing with everything from stock takes and pricing to re-ordering and special promotions. Sparkstone Retail is THE system for successful Furniture or Home Interiors businesses. No other system offers as much access to real-time data and flexible reporting functions. Over two hundred standard reports are available at your tips, giving you complete 360° awareness of your sales, margins and profitability.
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/reporting.png)
Summary
- Robust and resilient operations
- Easy to use – train new staff in under an hour
- Accurate stock control
- Fast access to data to help you make key decisions quickly
- Ties in with Sparkstone CRM for greater cross-sell/up-sell opportunities
- Up-to-date product availability synchronised across all channels (including Ecommerce and CRM)
- Automated functions* to improve efficiency and customer communications
*e.g. Send a text message or email to customers when their order is ready to collect
- Easy to use interface
- Outdoor leisure and sports stock management
- Unlimited size, style, cut and colour matrix
- Seasonal analysis
- Special offers and promotions
- Multiple image support
- Instant access to data
- Touch screen option
- Integrated Chip and PIN
- Special orders
- Complete Ecommerce integration
- True FIFO stock control
- Special offers and promotions management
- Full audit trail and VAT reporting
- Seamless integration to accounts packages
- Single or multiple branches
- Customer relationship management and CRM
- Accounting software
- Networking and security
- Reporting solutions
- Communications
- Bespoke development
- Business consultancy
- Retail management software
- Ecommerce
- Chip and PIN
![](https://www.sparkstone.co.uk/wp-content/uploads/2022/05/pawel-czerwinski-7FqOISWr5V0-unsplash-scaled.jpg)
Get in touch
Get in touch with us today to discuss your retail needs and receive a free, no-obligation quote.